1. Nature of Our Services
Terarium LLC provides digital services, including:

• AI model development
• Automations and integrations
• Software tools
• AI prototypes
• Consulting and technical implementation
• Access to online dashboards (if applicable)

No physical goods are shipped.

2. Delivery of Digital Services
Delivery occurs via:

• email
• shared project environments
• online dashboards or web access
• APIs or integrated systems
• scheduled meetings or workshops

You will receive details based on the specific project or service purchased.

3. Delivery Timeframes
Timeframes depend on the type of service:

3.1 Custom AI Development
Delivery timelines are outlined in the individual project contract or offer.

3.2 Consulting Sessions
Delivered at the scheduled time.

3.3 Digital Tools & Dashboards
Access is usually granted:

• immediately upon payment, or
• within 24 hours

If delays occur, we will notify you promptly.

4. Your Responsibilities
To ensure proper delivery, you must:

• provide accurate contact details
• respond to communications necessary for project execution
• provide required inputs (documents, access credentials, context) on time

Failure to provide required information may delay delivery.

5. Non-Delivery Issues
If you did not receive your digital product or service:

• check your spam folder
• verify your email accuracy
• contact us at info@terarium.xyz

We will resolve the issue within 2–5 business days.